Sales | How To
How to Create a Sales Plan in 10 Steps (+ Free Template)
Published March 9, 2023
Published Mar 9, 2023
REVIEWED BY: Jess Pingrey
WRITTEN BY: Jillian Ilao
This article is part of a larger series on Sales Management .
- 1 Establish Your Mission Statement
- 2 Set Sales Goals & Objectives
- 3 Determine Your Ideal Customer
- 4 Set Your Sales Budget
- 5 Develop Sales Strategies & Tactics
- 6 Implement Sales Tools
- 7 Develop Your Sales Funnel
- 8 Create Your Sales Pipeline
- 9 Assign Roles & Responsibilities
- 10 Monitor Progress & Adjust Accordingly
- 11 Examples of Other Free Small Business Sales Plan Templates
- 12 Sales Planning Frequently Asked Questions (FAQs)
- 13 Bottom Line
Sales plans enable businesses to set measurable goals, identify resources, budget for sales activities, forecast sales, and monitor business progress. These all contribute to guiding the sales team toward the company’s overall strategy and goals. In this article, we explore how to create a sales plan, including details on creating an action plan for sales, understanding the purpose of your business, and identifying your ideal customers.
What Is a Sales Plan? A sales plan outlines the strategies, objectives, tools, processes, and metrics to hit your business’ sales goals. It entails establishing your mission statement, setting goals and objectives, determining your ideal customer, and developing your sales strategy and sales funnel. To effectively execute your sales plan, assign roles and responsibilities within your sales team and have metrics to measure your outcomes versus your goals and objectives.
Ten steps to creating an effective sales plan
Download and customize our free sales planning template and follow our steps to learn how to create a sales plan to reach your company’s revenue goals.
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Free Sales Plan Template
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💡 Quick Tip:
Once you’ve created a sales plan, give your sales team the tools to execute it effectively with robust customer relationship management (CRM) software.
Use a CRM like HubSpot CRM to help your sales team collaborate on deals, develop sales reports, track deals, and create custom sales dashboards
1. Establish Your Mission Statement
A mission statement summarizing why you’re in business should be part of your action plan for sales. It should include a broad overview of your business’ products or services and your brand’s unique selling proposition. For example, you wouldn’t say, “We provide customers with insurance policies.” Instead, you might frame it as “We provide customers with cost-effective financial risk management solutions.”
It’s essential to fully understand your unique selling proposition before creating a mission statement. This allows you to learn why you’re different from competitors in your industry. It also helps you determine how your unique proposition suits a niche market better.
Steps on how to create a unique selling proposition
For instance, using the same insurance example above, you may realize specific markets are easier to sell based on that selling proposition. Therefore, it’s a good idea to narrow in on your mission statement by saying, “We provide startup businesses with cost-effective risk management solutions.”
2. Set Sales Goals & Objectives
Once you have summarized why you’re in business in a mission statement, begin setting sales goals . Typically, business goals will include one year, but may also include three- or five-year projections.
Steps on how to set sales goals
Here are a few options for how to set sales revenue goals for your business:
- Set sales amount: You may have a specific amount in mind for a sales goal. For instance, you may determine that $200,000 is a reasonable sales goal based on prior sales and your company’s ability to generate new business.
- Desired profitability: First, calculate the total anticipated expenses for the set time period to find the break-even point. From there, you can calculate how much revenue your team needs to bring in to make a certain profit margin. For example, if annual operating costs are expected to be $100,000, and you want to make a 30% profit, your sales goal is $130,000.
- Projected sales forecast: Based on an industry-standard or estimates you attained by running a sales forecast, you may find it’s better to use a projected sales forecast as your sales goal.
Pro tip: Projecting sales can be challenging without a suitable sales forecasting model. Our free sales forecast templates help you create simple, long-term, budget-based, multi-product, subscription-based, and month-to-month business sales forecasts. Some customer relationship managers (CRMs) like Freshsales have sales goal-tracking functionalities that allow you to set and assign sales goals for your team.
Five-year sales forecast template example (Source: Fit Small Business )
Sales goal tracking in Freshsales (Source: Freshsales )
Sales goals must reflect new business revenue and sales from existing or recurring customers. Then, you must add specific sales objectives that identify and prioritize the sales activities your team needs to complete to meet sales goals. This creates an objective way to measure success in hitting goals at all levels: organizational, sales department, team, and individual sales rep, which is an essential part of sales management .
For example, imagine your total revenue goal is $200,000 in year two and $300,000 in year three. You then add an objective, such as stating you want your business’ revenue from existing customers to grow 15% in year three. This can be measured by evaluating your percentage of revenue from existing customers in year three compared to year two.
3. Determine Your Ideal Customer
Determining the ideal customer or target market is the next step of your business plan for sales reps. It may have been accomplished when you developed your mission statement, but also when you set your sales goals and discovered how broad your market needs to be to reach them. Describing your ideal customer helps dictate who you’re selling to and your selling approach.
One way to establish your ideal customer is by creating a series of unique customer profiles . Each profile specifies key demographics, behaviors, interests, job positions, and geographic information about one of your ideal buyer types. Based on your customer profiles, you can then develop more targeted marketing strategies for lead generation and nurturing to move leads through the sales process more efficiently and close more deals.
Pro tip: Making a customer persona can be challenging, especially if it is based on the wrong data or if you just focus on the demographics. Check out our article on creating a customer persona to help you define your company’s ideal buyer types and guide your lead generation and marketing activities.
4. Set Your Sales Budget
After establishing your objectives and identifying your ideal customer personas—and before developing your actual strategies and tactics—you must identify a sales budget to work with. It should include estimated expenses for salaries, travel expenses, and the cost of any software tools or service providers used to help with sales and marketing. While these are meant to be estimates, research and due diligence should be done to avoid financial errors.
One way to set your sales budget, particularly for software tools and services you may be interested in, is to create and issue a request for proposal (RFP). Issuing an RFP allows you to post a summary of your needs to solicit proposals on potential solutions. In addition to providing accurate budget estimates from various qualified vendors and contractors, it may also help you discover cost-effective or high-performing options you were previously unaware of.
5. Develop Sales Strategies & Tactics
A sales strategy explains how you plan to outsell your competitors and accomplish your sales goals. It defines specific, detailed tactics your team will use to pursue your sales goals. These may involve using Google Ads, cold calling, and drip email marketing campaigns as part of a lead generation strategy. Available strategies differ depending on your company’s resources, skill sets, sales operation, and product or service offerings.
Strategies and tactics should be personalized for your ideal customers based on their unique interests, behaviors, and the best ways to connect with them. For example, some customer profiles show your ideal buyer generally only makes purchases based on trusted referrals. In this case, you could implement a referral strategy that provides incentives to generate more customer referrals .
Plus, different sales strategies will be needed to acquire new business vs keeping existing customers. When selling to existing customers, for example, your strategy could include cross-selling tactics where additional products are recommended based on prior purchases. The short-term cross-selling tactics could require customer service reps to send 30 emails per week recommending a complementary product to existing customers.
For a new business strategy, sales reps might rely on emotional selling methods when using cold calling as a tactic. Instead of product features, cold calling scripts would be geared to evoke feelings that lead to buying decisions. Tactics could reflect the objective of having reps make 15 cold calls each week. They could use a script that opens with a story about how a purchase made a customer feel or how someone felt because they didn’t purchase the product.
Pro tip: Ensuring your strategies are properly executed requires excellent sales leadership and a healthy environment for sales reps to operate in. Our how-to guide for building a positive sales culture shows you how to create an environment that promotes high job satisfaction, low employee turnover, and profitability.
6. Implement Sales Tools
Your sales strategy template should reference the software, hardware, and materials you use to manage the sales operation and make each team member more efficient. One of the most notable tools to include is the customer relationship management (CRM) system . It allows your team to organize contact information, streamline sales tasks, and facilitate communication with customers and leads.
HubSpot CRM , for instance, makes it easy to organize information about leads, contacts, and deal opportunities. Additionally, from a HubSpot CRM lead profile, you can initiate a conversation with that contact by calling, emailing, or scheduling an appointment.
HubSpot CRM contact profile (Source: HubSpot )
CRMs are also used to monitor and report sales progress. For example, many have dashboards and functionality, such as alerts, which make it easy to identify where your team may be underperforming. These could also tell you which leads are most likely to convert and should be focused on. Sales information such as deals closed, revenue generated, and leads created can be presented in a detailed report .
These types of insights can also be shown on the CRM’s system dashboard . Pipedrive is an example of a CRM that has a customizable dashboard that displays both activity information and performance-based data. Activity data include emails sent, received, and outstanding tasks to be completed. Performance-based data, on the other hand, have deals lost or the average value of won deals.
Pipedrive’s customizable dashboard (Source: Pipedrive )
Other sales enablement tools can make your sales team more effective. These include voice-over-internet-protocol (VoIP) phone systems , lead generation platforms, email campaign tools, content creation platforms, and task automation software. These tools can be found within CRM software or through CRM integrations and standalone applications.
In addition to technology tools, sales and marketing templates should be used to streamline outreach initiatives. Scenario-based, premade sales email templates , for instance, allow salespeople to have an email already crafted for their specific situation.
Creating and storing business proposal templates in your CRM also streamlines the contact procurement and business proposal generation process . This way, whenever a prospect says they’d like to receive a quote or you’re responding to a request for a proposal, you already have a customizable template ready to go.
Pro tip: Effective cold calling scripts sales reps can use as a guide when placing calls to new leads is a tremendous sales tool to include in your action plan for sales. Get started using our guide for writing a cold calling script , which includes examples and free templates.
7. Develop Your Sales Funnel
Setting up a sales funnel within your sales strategy template lets you visualize the stages of the customer journey, from becoming aware of your business to buying from it. By creating and understanding the different statuses of your leads, you can track progress and determine how effective you are at converting leads to the next stages in the funnel.
Using a sales funnel with conversion rates also makes it easier for you to adjust your sales strategies and tactics based on how effectively you’re getting leads through the funnel. For instance, let’s say you have 100 leads in the awareness stage of the funnel. You decide to cold call 50 of them and write a sales email to the other 50 to qualify leads by setting up a product demonstration.
After each campaign, you find you were able to qualify seven of the leads that were cold-called and only two of the leads you had emailed. Based on these funnel conversion rates of 14% (7/50) from cold calling and 4% (2/50) from emailing, you would likely adjust your tactics to focus more on calling instead of emailing.
Do you need help creating a sales funnel for your business? Our guide to creating a sales funnel explains the step-by-step sales funnel creation process and provides free templates and specific examples.
8. Create Your Sales Pipeline
Once your sales process’ sales funnel stages are identified, develop the sales pipeline stages . These stages include your team’s sales activities to move leads through the funnel. For example, you need to get a lead from the sales funnel stage of brand awareness to show interest in learning more about one of your services. To do this, you could add a sales pipeline activity like setting up a demo or presentation appointment through a cold call.
Adding your sales pipeline to your sales strategy is essential because it describes all the activities your sales reps need to do to close a sales deal. CRM systems like Freshsales allow you to create and track the pipeline stages for each lead or deal within the lead record.
Funnel view of Freshsales’ deal pipeline (Source: Freshsales )
Listing each pipeline stage also helps you identify tools and resources needed to perform the activities for each stage. For example, if you use phone calls to initiate contact with or introduce a product to a lead, you could develop outbound sales call scripts for your team.
After the initial contact by phone, you may use email to follow up after a call and then nurture leads throughout the sales process. As part of your follow-up, create and automate a sales follow-up email template to get them to the next pipeline stage.
The sales funnel shows where a lead is in the sales process. The sales pipeline, on the other hand, lists activities needed to drive leads to the next stage in the sales funnel. Both should be used in your sales strategy when defining the repeatable steps required to generate leads and close deals. Check out our article to learn how to create a winning sales process with insights on both creating a sales process and measuring its success.
9. Assign Roles & Responsibilities
Regardless of the size of your business or sales operation, your business plan for sales reps should include the role and responsibility of each person in the sales team. Each role should have a name, such as someone being a sales development representative (SDR). There should also be a summary of their responsibilities, such as “the SDR is responsible for setting up sales appointments using the activities listed in the sales pipeline.”
Measuring the performance of any sales position is simple through key performance indicators (KPIs). Specific KPIs should be used to measure performance for each role and should be included in your plan. Below are some examples of KPIs that can be used by the members of the sales team and their respective responsibility:
- Sales development representative: Responsible for introducing products and services, qualifying leads, and setting up appointments for the account executive. Performance is measured by calls placed, emails sent, and appointments generated.
- Account executive: Responsible for nurturing qualified leads, delivering the sales pitch , sending quotes, and closing deals. Performance is measured by business proposals sent, the average time in the proposal consideration stage, deals closed, and deal closing rate.
- Customer service representative: Responsible for managing customer needs, handling billing, and managing service tickets by assisting customers. Performance is measured by customer satisfaction, retention rates, and total tickets resolved.
- Sales manager: Responsible for the entire sales operation or team for a specific region or product/service line. Performance is measured by job satisfaction rates of sales reps, pipeline and funnel conversion rates, team sales deals closed, and team revenue growth.
While assigning roles in your plan, a sales rep’s territory could be based on geography, industry, potential deal size, or product/service line, creating more specialization for better results. Our six-step process on proper sales territory management is an excellent resource for segmenting, creating, and assigning sales territories.
This section of the business plan is also a prime spot for individually setting sales quotas for each rep or team needed to hit your organizational sales goals. Sales quotas should be a specific KPI for that sales role and be set based on the experience, skill level, and resources of that individual or team. These quotas should also be based on your organizational, department, and team goals and objectives.
10. Monitor Progress & Adjust Accordingly
Once the strategic business plan is in motion, monitor its progress to make any required adjustments. For instance, while your sales operation is running, you may find certain sales tactics are working better than expected, and vice versa. Your sales goal template should account for using that tactic more, as well as any new sales tools, budgetary changes, new roles, and possibly even a new sales goal.
As in the earlier example, if you found that cold calling was significantly more effective than emailing, reduce or abandon the email method in favor of cold calling. You could also invest in sales tools especially useful for cold calling, such as power dialing using a voice-over-internet-protocol (VoIP) phone system, or hire additional staff to place calls. All of these will be part of your updated business plan.
Pro tip: Focusing on the big picture by creating, executing, and adjusting a strategic business plan is one of the most critical traits of an effective sales leader. For more insights on what it means to be a sales leader and how to become one, check out our ultimate guide to sales leadership .
Examples of Other Free Small Business Sales Plan Templates
Apart from our free downloadable sales strategy template, other providers have shared their version of a free strategic sales plan examples. Click on our picks below to see if these templates fit your business process better:
HubSpot’s free sales planning template helps users outline their company’s sales strategy. It contains sections found in most sales plans, as well as prompts for you to fill out your company’s tactics and information. These include company history and mission, team structure, target market, tools and software used, positioning, market strategy, action plan, goals, and budget.
HubSpot sales strategy template (Source: HubSpot )
HubSpot’s sales goals template with the mission, vision, and story of the company (Source: HubSpot )
Visit HubSpot
Asana’s free sales plan template helps organizations analyze their current sales process, establish their sales objectives, identify success metrics, and plan actionable steps. The sales business plan template is embedded within Asana’s platform, automatically integrating aspects such as goals and measuring them against results or sales performance.
Asana sales plan example (Source: Asana )
Visit Asana
Sales Planning Frequently Asked Questions (FAQs)
What is sales planning.
Sales planning is creating a document that outlines your sales strategy, objectives, target audience, potential obstacles, and tools to achieve goals within a specified period. This may include your daily, monthly, quarterly, yearly, and long-term revenue objectives.
What is included in a sales plan?
A sales strategy plan template typically includes the following key elements:
- Target customers, accounts, or verticals
- Stock-keeping units (SKUs)
- Revenue targets or forecasts
- Strategies and tactics
- Pricing and promotions
- Deadlines and directly responsible individuals (DRIs)
- Team structure and coordination
- Market conditions
What are the different types of strategic sales planning?
The type of strategic planning for sales that you choose for your team ultimately depends on different factors. These include your revenue goals, available resources, the ability and bandwidth of your sales team, and your personal commitment to your plans. Once you have determined the details of these factors, you can choose from these types of strategic sales planning:
- Revenue-based sales action plan template: This is ideal for teams aiming for a specific revenue goal. It focuses on in-depth sales forecasting, improvement of conversion rates, and closing more deals.
- Sales business plan based on the target market: This plan is best for businesses that cater to several markets that are different from each other. In this situation, you must create separate sales goal templates for enterprise companies and small businesses.
- Sales goals plan: This focuses on other goals such as hiring, onboarding, sales training plans, or sales activity implementation.
- New product sales business plan: This plan is developed for the launch and continued promotion of a new product.
Bottom Line
While any business can set bold sales goals, creating a sales plan outlines how your team will achieve them. By following the best practices and 10-step process laid out above, your sales goal template defines what your sales process will look like. It will help establish baselines for accountability and identify optimal strategies, tactics, and the tools needed to make your team as efficient as possible.
About the Author
Jillian Ilao
Jill is a sales and customer service expert at Fit Small Business. Prior to joining the company, she has worked and produced marketing content for various small businesses and entrepreneurs from different markets, including Australia, the United Kingdom, the United States, and Singapore. She has extensive writing experience and has covered topics on business, lifestyle, finance, education, and technology.
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10 Free Sales Plan Templates in Word, Excel, & ClickUp
Praburam Srinivasan
Growth Marketing Manager
October 22, 2024
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Every sales team wants to win more leads and close more deals. But how do you make that happen? With a solid sales plan, of course!
A sales plan gives your team a way to focus on your goals while taking only the necessary steps to get there. It has everything you need to win, which means it’s often a comprehensive guide—and that takes time.
And we’re guessing you’re already pressed for time. ⏲️
Fortunately, creating a plan doesn’t have to be complicated—with the right template, you can simplify the process.
That’s why we’re sharing this list of the best sales plan templates. Not only are these sales strategy templates absolutely free but they’ll also save you time so you can start closing those deals faster. ⚡
What Is a Sales Plan and Why Create One?
1. clickup sales plan template, 2. clickup sales and marketing plan template, 3. clickup sales strategy guide template, 4. clickup sales pipeline template, 5. clickup sales kpi template, 6. clickup b2b sales strategy template, 7. clickup sales calls template, 8. word sales plan template by business news daily, 9. word sales plan template by templatelab, 10. excel sales plan template by spreadsheet.com.
A sales plan is your roadmap for how to make sales effectively. Think of it in the same way that a business plan guides the strategy for your company or a marketing plan sets out how you’ll find, reach, and serve your ideal customers.
A good sales plan sets out your sales goals , objectives, and sales activities. It considers your target audience, brand, products, services, and needs—and covers which sales tactics and strategies you’ll use to close deals, as well as which metrics you’ll use to measure success.
Your sales plan is a practical plan that outlines who’s responsible for what, the resources you’ll need, and the overall goals you’re working toward. Without one, your sales team will feel lost and struggle to connect with your customer base.
With a strategic sales plan, though, the sales manager and the entire team will know exactly what you’re trying to achieve and the steps needed to get there. 📚
How to choose the best sales plan template
There are so many different sales plan templates out there. Some are designed for specific niche audiences, while others are more generic and easier to customize. How do you know which is the right template for you?
When you’re thinking about using a sales plan template, consider the following:
- Ease of use: Is the template easy to use? Will everyone in the team structure and sales planning process be able to understand it fully?
- Customization: Can I personalize the template to match my sales goals?
- Sales Collaboration : Can my sales team work on this template together?
- Integrations: When I create a sales plan, can I integrate this template with other aspects of my sales pipeline or workflow, like task management?
- Artificial intelligence: Can I use a built-in AI writing tool or copywriting tool to help me complete the template? Are there sales automation features that speed up the process?
- Platform: Which sales app is this template for? Do I have it already, or should I invest in it? What’s the pricing like?
Asking yourself these questions will help you figure out what your needs are, so you can then choose a template to match.
Now that you have a better idea of what you’re looking for, let’s explore what’s out there. Take a look at our hand-picked selection of the best sales plan templates available today for Microsoft Word and sales enablement tools like ClickUp.
Smart sales teams use a sales plan to map out their route to success. The best sales teams use the Sales Plan Template by ClickUp to simplify the process and ensure they don’t leave anything out.
This template is designed with all the structure you need to create a comprehensive sales plan that can drive results. Use this template to set SMART (specific, measurable, achievable, relevant, and time-bound) business goals; plan strategies and tactics; and organize all your sales ideas in one place.
The list-style template is split into sections that cover the executive summary all the way through to specific tactics and strategies. Beneath this, you can arrange tasks and subtasks, and see the progress at a glance. View task titles, deadlines, who’s responsible, approval status, and a visual progress bar.
Use this template if you want to consolidate all your sales tasks and initiatives in one area. Add your sales tasks and tactics, then tag team members so you can see what’s happening and hold everyone accountable. ✅
While sales and marketing teams often work independently, sometimes it’s useful to collaborate on shared goals. With the Sales and Marketing Plan Template by ClickUp , you can organize and run your sales and operations from one location.
Our collaborative template makes it easy to set sales and marketing goals and objectives, visualize your tasks, work together on sales and marketing campaigns, and track your results in real-time. View the status of your sales and marketing projects, adjust your plans, and monitor your key performance indicators (KPIs)—all from one view.
This sales and marketing plan template allows you to split your tasks into sections. The examples in the template include revenue goals, competitive analysis, and action items, but you can customize these to match your needs exactly.
View tasks beneath these categories to see at a glance whether there are any roadblocks when a task is due, and who is responsible for it.
Add this template to your collection if you want to work more collaboratively with your marketing team—especially on preparing assets for sales calls or outreach programs. 📞
Before you can plan your sales tactics, you first need to decide what your overall goals are. The Sales Strategy Guide Template by ClickUp is your go-to resource for determining your approach.
This sales process template explains the benefits of having a well-defined approach and gives you a central place to create, review, and store your own. Everyone on your team can then access your sales strategy guide to help them understand what to do when prospecting and closing deals.
Our sales goals and strategy guide template is presented in a document format. Some sections and headings allow you to split your guide into different areas, making it easier to read and understand.
Use the prompts to fill out your own strategy guide details like your target market, sales strategies, and how you’ll monitor progress.
Use this sales strategy guide template to create a resource for your team. Make it the only destination for everything your sales reps need to know to execute an effective sales plan. 📝
Sales strategies are a must-have for any great sales team, but beyond that, you need a way to record and monitor specific tasks or initiatives. That’s where the Sales Pipeline Template by ClickUp comes in handy whether you need a visual into sales forecasting or your specific sales goals.
This sales pipeline template gives you one place to store all your daily sales-related tasks. With this template, it’s easy to work toward your sales goals, track leads, map out each step of the sales process, and organize all your tasks in one place.
You can view a task’s title, assignee, status, due date, complexity level, start date, and department—or customize the experience with your own custom fields.
With ClickUp’s Sales KPI Template , you and your team can create and manage goals surrounding your sales initiatives. See instantly what’s in progress and when it’s due, alongside the task’s impact level.
This allows you to identify high-priority tasks to focus on and to react quickly if it looks like there’s a roadblock.
This sales KPI template includes:
- Custom Statuses: Create tasks with custom statuses such as Open and Complete to keep track of the progress of each KPI
- Custom Fields: Utilize 15 different custom attributes such as Upsell Attempts, Value of Quotes, Product Cost, No of Quotes by Unit, Repeat Sales Revenue, to save vital KPI information and easily visualize performance data
- Custom Views: Open 4 different views in different ClickUp configurations, such as the Weekly Report, Monthly Report, Revenue Board per Month, and Getting Started Guide so that all the information is easy to access and organized
- Project Management: Improve KPI tracking with tagging, dependency warnings, emails, and more
This template gives you a simple way to see which tasks are complete or in progress, so you can monitor the progress of your project and crush your sales KPIs. 📈
While there’s not a huge difference in the way we market to business-to-business (B2B) or business-to-consumer (B2C) customers these days, it’s still useful to have specific templates for niche needs. If you’re driving sales in the B2B space, you need the B2B Sales Strategy Template by ClickUp .
Like our first sales plan template, this one gives you space to communicate your sales objectives and revenue targets, but it also introduces other areas—like market research, stakeholder analysis, customer relationships, buyer persona, and customer pain points.
This document-style template is highly customizable so you can make it match your brand style and sales approach. Fill in each section and use the supplied prompts to complete your B2B sales strategy document even faster.
Add this template to your collection if you’re working in B2B sales and want to approach your process in a more organized way. Use the template to build a strong sales strategy, then share it with the rest of your sales team so they know how to execute against your sales and company goals. 🎯
ClickUp’s Sales Calls Template is designed to streamline the sales process, from tracking contacts and calls to managing sales opportunities.
The template includes custom statuses for creating unique workflows, ensuring that every call and client interaction is accounted for. It also provides an easy-to-use Sales CRM to manage and track leads, visualize sales opportunities in the sales funnel, and keep all contacts organized.
With additional features like the Sales Phone Calls SOP Template, sales professionals can empower their teams to make every call count and close more deals. ClickUp’s Sales Calls Template is a versatile solution for sales teams, aiding in everything from daily calls to long-term sales forecasting.
We’re big advocates of using ClickUp as the go-to place to store everything about your sales workflow, but if you’re limited to using Microsoft Word or Google Docs, then this template is a great option.
This sales business plan template has sections for your executive summary, mission statement, target customers, sales targets, benchmarks, and more. Each section has useful prompts to guide you on completing your new sales plan.
Use this template if you’re tied to using Microsoft Word and want a comprehensive guide on how to create your own sales plan or sales strategy. 📄
If you want a free sales plan template or want to choose from a variety of options, this collection of Word templates by TemplateLab is a good place to do that.
There’s a wide range of options available including sales process plans, lead generation plans, sales action plans, and sales report templates . Each template works with Microsoft Word, and you can customize the look and feel to match your brand or your sales goals.
Use this resource if you prefer to see a range of templates on one page, or if you’re not sure exactly what you’re looking for until you see it. You can easily set your sales goals and the action steps needed to achieve them. 📃
Successful sales strategies need to be integrated with other teams—like your marketing department—to ensure your sales objectives are clear and possibly align with the overall marketing strategy too. Choose your specific sales goals, set revenue targets, and describe everything in detail with these Word sales planning and sales process templates.
The Excel Sales Plan Template by Spreadsheet.com is a comprehensive and user-friendly tool designed to assist businesses in developing effective sales strategies and managing their sales activities.
T his template is crafted with the aim of providing a structured framework for sales planning, enabling organizations to set clear objectives, track performance, and optimize their sales processes.
Types of Sales Strategies
It’s essential to know that there isn’t a single ‘best’ strategy that will work for every business or every sales team. It all depends on your business goals, the nature of your product or service, your audience demographics, and various other factors. Here’s an overview of some of the most common types of sales strategies that you may consider incorporating into your sales plan:
Solution Selling: This strategy involves identifying a problem that your prospective customer is experiencing and positioning your product or service as the best solution. This requires a deep understanding of your customers’ pain points and how your offerings can address those issues.
Value Selling: Value selling is a strategy often used in B2B sales where the focus is on communicating the overall value that a product or service brings to a customer’s business. It involves demonstrating how features and benefits translate to significant returns on investment, savings, or productivity gains for your customer.
Social Selling: With the prevalence of social media platforms in today’s business landscape, social selling has become highly effective. It involves using social networks like LinkedIn, Twitter, or Facebook to find and engage with potential customers. By providing useful content, answering questions, and engaging in conversations, salespeople can build relationships and generate leads.
Inbound Selling: Inbound selling puts the customer first. It’s a sales methodology that focuses on personalizing the sales experience based on where the buyer is in their journey. This strategy aligns sales efforts with buyer needs to provide solutions that are the best fit for their individual challenges.
Consultative Selling: This strategy involves acting as a trusted adviser to potential customers. The focus is on building relationships, understanding the needs and problems of the customer, and then recommending solutions. It’s more about dialogue and less about pitching.
Account-Based Selling : Account-based selling is a strategic approach that treats individual accounts as markets of their own. It involves crafting personalized buying experiences that cater to the unique needs and challenges of high-value accounts.
Each of these sales strategies can bring efficiency and effectiveness to your sales process. However, the key to success is understanding and selecting which strategy aligns best with your business model and customer base. Then, incorporate it into your sales plan and support it with the right sales plan template.
Sales Planning Tips and Strategies
Planning is a crucial aspect for a successful sales strategy. Here are some valuable tips and strategies to boost your sales planning process:
1. Set Clear Objectives: Clearly outline what you want to achieve. Your objectives are your guiding light, providing a direction for your sales planning. These objectives should align with broader business goals.
2. Understand Your Audience: Research extensively about your target audience. Understand their needs, desires, and pain points. The more you know about your potential customers, the better you’ll be able to position your product or service effectively.
3. Implement SMART Goals : Your sales plan should be based on SMART (Specific, Measurable, Attainable, Relevant and Time-bound) goals. This way, your goals will be clear, realistic, and trackable.
4. Stay Informed about Market Trends: Business environments are constantly changing. Stay updated with the latest industry trends and competitor strategies to keep your sales plan agile and effective.
5. Incorporate Sales Tools: The effective use of technology can completely transform your sales process. Build your sales tech stack with CRM software , data analytics, and sales project management platforms like ClickUp to automate processes and give your sales team a high-impact lift.
6. Regularly Review and Adjust Your Plan: Your sales plan should be a dynamic document. Regularly revisiting and adjusting your plan based on performance metrics, market changes, or shifts in company goals ensures that your sales strategy remains relevant and effective.
7. Train and Empower Your Sales Team: The success of any plan lies in its execution. Provide your sales team with proper training and resources they need to effectively implement the sales plan. Encourage them to also bring innovative ideas to the table.
8. Customer Retention: Don’t just focus on acquiring new customers. Implement strategies in your sales plan to retain existing customers as it’s often more cost-effective to maintain a loyal customer base than to constantly seek out new ones.
9. Refine Your Sales Pitch: Ensure your value proposition is strong and compelling. Your sales pitch should highlight the unique values and benefits of your product or service.
10. Measure Performance: Use key performance indicators (KPIs) to measure the effectiveness of your sales plan. This can provide valuable insights about what’s working and what needs to be improved.
By incorporating these sales planning tips and strategies into your processes, you can improve your sales plan’s effectiveness and increase your chances of success. As always, keep an open mind to adjustments and improvements along the way!
Reach Sales Goals With Free Sales Strategy Templates
A strategic sales plan makes it easier to achieve your goals. Give your team the guidance and support they need with the help of a well-crafted free sales plan template.
If you’re considering making even more improvements in how you work, try ClickUp for free . We don’t just have incredible sales process templates: Our range of features and AI tools for sales make it easy for you to optimize and run your entire sales funnel and CRM system from one place. ✨
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What is Sales Planning? How to Create a Sales Plan
SALES PLAN TEMPLATE
Develop a structured sales plan with this template.
Updated: 09/25/24
Published: 07/22/15
Updated: September 25, 2024
Published: July 22, 2015
Sales planning is a fundamental component of sound selling. After all, you can’t structure an effective sales effort if you don’t have, well, structure . In my experience, everyone — from the top to the bottom of a sales org — benefits from having solid, actionable, thoughtfully organized sales plans.
This kind of planning offers clarity and direction for your sales team. It covers everything from the prospects you’re trying to reach to the goals you’re trying to hit to the insight you’re trying to deliver on.
But putting together one of these plans isn’t always straightforward. To help you out, I’ve compiled this detailed guide to sales planning — including expert-backed insight and examples — that will ensure your next sales plan is fundamentally sound and effective.
Table of Contents
What is a sales plan?
Sales planning process, importance of the sales planning process, what goes in a sales plan template, how to write a sales plan, tips for creating an effective sales plan, types of sales plans, strategic sales plan examples.
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A sales plan lays out your objectives, high-level tactics, target audience, and potential obstacles. It's like a traditional business plan but focuses specifically on your sales strategy. A business plan lays out your goals — a sales plan describes exactly how you'll make those happen.
Sales plans often include information about the business's target customers, revenue goals, team structure, and the strategies and resources necessary for achieving its targets.
What are the goals of an effective sales plan?
And if — or more likely when — those goals change over time, you need to regularly communicate those shifts and the strategic adjustments that come with them to your team.
2. Provide strategic direction.
Your sales strategy keeps your sales process productive. It offers the actionable steps your reps can take to deliver on your vision and realize the goals you set. So naturally, you need to communicate it effectively — a sales plan offers a solid resource for that.
For instance, your sales org might notice your SDRs are posting lackluster cold call conversion rates. In turn, you might want to have them focus primarily on email outreach. Or you could experiment with new sales messaging on calls.
Regardless of how you want to approach the situation, a thoughtfully structured sales plan gives both you and your reps a high-level perspective that would inform more cohesive, effective efforts across the team.
3. Outline roles and responsibilities.
An effective sales org is a machine, where each part has a specific function that serves a specific purpose that needs to be executed in a specific fashion. Everyone who comprises that org needs to have a clear understanding of how they specifically play into the company’s broader sales strategy.
In my opinion, outlining roles and responsibilities while sales planning lends itself to more efficient task delegation, overlap reduction, and increased accountability. All of which amount to more streamlined, successful sales efforts.
4. Monitor your sales team's progress.
Sales planning sets the framework for gauging how well your team is delivering on your sales strategy. It informs the benchmarks and milestones reps use to see how their performance stacks up against your goals and expectations.
I’ve also found it gives sales leadership a holistic view of how well a sales org is functioning as a whole, giving them the necessary perspective to understand whether they have the right people and tools in place to thrive.
Sales planning isn’t (and shouldn’t ) be limited to the actual sales plan document it produces. If that document is going to have any substance or practical value, it should be the byproduct of a thorough, well-informed, high-level strategy.
In my experience, there are some key steps you need to cover when planning sales. These include:
- Gathering sales data and searching for trends.
- Defining your objectives.
- Determining metrics for success.
- Assessing the current situation.
- Starting sales forecasting.
- Identifying gaps.
- Ideating new initiatives.
- Involving stakeholders.
- Outlining action items.
When putting this list together, I reached out to Zach Drollinger , Senior Director of Sales at Coursedog , to ensure the examples detailed below are sound and accurate.
Step 1: Gather sales data and search for trends.
To plan for the present and future, your company needs to look to the past.
What did sales look like during the previous year? What about the last five years?
Using this information helps you identify trends in your industry. While it's not foolproof, it helps establish a foundation for your sales planning process.
How to Collect Sales Data
Let‘s say I’m a new sales director for an edtech company that sells curriculum planning software to higher education institutions. My vertical is community colleges, and my territory is the East Coast.
Once I assume this new role, I‘m going to want to gather as much context as possible about my vertical and how my company has approached it historically. I'll pull information about how we’ve sold to this vertical:
- How much new business have we closed within it in the past five years?
- How does that compare to how we perform with other kinds of institutions?
- Are we seeing significant churn from these customers?
I'll also want context about the general needs, interests, and pain points of the kinds of institutions I’m selling to. Plus, look for insights into figures like degree velocity, staff retention, and enrollment.
The idea is to have a comprehensive perspective on my sales process — a thorough understanding of where I stand and what my prospects are dealing with.
Step 2: Define your objectives.
How do you know your business is doing well if you have no goals and objectives? Once you’ve defined them, you can move forward with executing them.
How to Determine Sales Objectives
Extending the example from the previous step, I’d leverage the context I gathered through the research I conducted about both my and my prospect’s circumstances. I’ll start setting both broader goals and more granular operational objectives .
For instance, I can set a goal of increasing sales revenue from my vertical. From there, I’ll start putting together the kind of specific objectives that facilitate that process. Think: connecting with administrators from at least 30 community colleges, booking demos with at least 10 schools, and successfully closing at least five institutions.
Obviously, those steps represent a streamlined (and unrealistically straightforward) sales process, but you get the idea.
Additionally, I’ll set a concrete goal, supplemented by SMART objectives , that will serve as a solid reference point for my org’s efforts as the sales process progresses.
Step 8: Involve stakeholders.
Stakeholders are individuals, groups, or organizations with a vested interest in your company. They are typically investors, employees, or customers and often have deciding power in your business.
Towards the end of your sales planning process, involve stakeholders from departments that affect your outcomes, such as marketing and product. It leads to an efficient and actionable sales planning process.
How to Involve Stakeholders
Once I’ve pinpointed the key issues blocking my edtech startup’s sales team, it’s time to get the right people on board.
First, I'll reach out to stakeholders handling our sales content and marketing collateral. They’re the ones who can create new, relevant case studies and whitepapers for the institutions we work with.
Next, I’ll go to middle management. Depending on the situation, I might offer more direction for coaching on demos. Or bring in a third-party training service for professional insights.
Finally, I’ll connect with marketing leadership to make our message clearer. Aligning on the benefits and outcomes we highlight during pitches ensures the schools we target have realistic expectations of our product.
Step 9: Outline action items.
Once you've implemented this strategy to create your sales planning process, the final step is outlining your action items.
Using your company's capacity and quota numbers, build a list of action steps that take you through the sales process. Think: writing a sales call script, identifying industry competitors, and strategizing new incentives or perks.
How to Create a Sales Action Plan
In our edtech example, some key action items might be:
- Revamp our prospecting strategy via more involved coaching and re-tooled sales messaging.
- Revamp administrator and college dean buyer personas.
- Conduct new training on demoing our software.
- See our new prospecting strategy from ideation to execution.
- Align with our sales enablement stakeholders for new, more relevant case studies and whitepapers.
Obviously, this list isn’t exhaustive — but those are still the kinds of steps we would need to clarify and take to structure a more effective high-level strategy to produce different (ideally much better) results than we’ve been seeing.
One thing to keep in mind is that sales planning shouldn't end with creating the document.
I recommend you reiterate this process every year to maintain your organization’s sales excellence.
Sales strategies based more on intuition than data might work sometimes, but they will always lack consistency and scalability. Having a clear sales planning process, on the other hand, aligns the entire team toward common goals, ensuring effective and more cohesive collaboration.
I remember when my client’s sales numbers were consistently below target. Unsurprisingly, team morale was low.
After analyzing their processes, the sales manager realized the company lacked a coherent sales plan. So, they introduced a detailed sales planning process that included:
- Setting realistic targets.
- Identifying key prospects.
- Implementing regular performance reviews.
Within six months, the client saw a 27% increase in sales. Moreover, their team was more motivated and engaged than ever before.
Below are the key benefits of having a sales planning process.
Clarity and Direction
In my experience, implementing a detailed sales plan changes everything. You‘ll have a clear path to follow, with defined goals and milestones that align everyone on your team. Without a clear plan, it’s difficult to prioritize leads. You'll often find yourself scrambling at every month end to meet targets.
Improved Resource Allocation
You can identify where to allocate your resources most effectively, whether it’s personnel, budget, or time. The same client I mentioned before used to spread their resources thinly across numerous prospects. Once they started planning, they knew better — they focused efforts on high-potential leads, which led to better conversion rates and increased revenue.
Predictable Revenue
One of the most significant benefits of sales planning is predictability. When I have a predictable revenue stream, I can budget better and invest strategically in growth areas. In fact, according to a Logility report, companies that do effective sales planning see a 31% improvement in forecast accuracy .
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Blog Business How to Create a Sales Plan: Strategy, Examples and Templates
How to Create a Sales Plan: Strategy, Examples and Templates
Written by: Aditya Rana Mar 25, 2024
The difference between a company struggling to drive sales and one that’s hitting home runs often boils down to a well-crafted sales plan.
Without knowing how to write a sales plan , your sales reps will lack vision, not understand the market, and be ineffective at engaging potential customers.
Most businesses fail in sales planning because they don’t focus on their unique value. If you’re struggling with sales, here’s what you need to do: define your goal(s), create customer personas, and create an action plan for success.
One of the best ways to organize this information in one place is to use sales planning templates . In this post, I’ll show you how to write a sales plan (…with plenty of template examples included of course!).
Click to jump ahead:
What is a sales plan?
Benefits of a sales plan, how to create a sales plan, sales plan example, sales plan templates.
A sales plan is a strategic document that outlines how a business plans to convert leads into sales . It typically details the target market, customer profile, and actionable steps that must be taken to achieve revenue targets.
Here’s a great example of a sales plan that includes all these elements neatly packed into one document.
Every company needs a sales plan, but have you ever wondered why?
Why should businesses invest time and resources in creating sales plan when they could…well…be focusing on sales?
Sales plans are worth it because they tell sales employees what to do.
Without a sales plan, your sales efforts will end up becoming a disorganized mess. Let’s explore the benefits of sales plans in detail.
Help you identify and target the right market
A sales plan helps you figure out the target market that’s most likely to be responsive to your messaging.
I mean do you really want to waste your time trying to sell to someone who has no need for your product or isn’t interested in your offering?
But if you know who your customer is, you can target their pain points.
Help you set goals
All great sales plans require you to set goals that are actually attainable and budgeted for.
Without goals, your sales team essentially operates in the dark unsure of what success looks like and how to achieve it.
One of the best ways to set goals is by conducting a SWOT analysis (strengths, weaknesses, opportunities, and threats) to understand the market landscape.
Help you forecast sales
Since sales plans require you to study historical sales data , you have the ability to understand trends, seasonality, and customer buying patterns.
This information can be used to accurately forecast future sales performance. Using tools like Voluum to track the performance of your digital advertising campaigns can also help you optimize your lead generation and understand where your marketing efforts are most effective, improving your sales forecast and decision-making process.
And when you chart it out visually like in this example, you can make data-driven decisions to optimize your sales strategy.
Help you identify risks
Because sales plans require you to study the market, you’ll be able to uncover risks such as market saturation, competitors, and shifting customer needs.
With this knowledge, you have the ability to be flexible in your approach.
Besides market risks, sales plans also help you pinpoint risks within your company such as a lack of qualified leads or unclear communication between departments.
Improve customer service
It may sound counterintuitive but creating a sales plan also actually improves your customer service.
Researching and trying to understand customer needs means new insights that you can share with the customer service team which allows them to tailor their approach. By providing clear guidance on how to conduct a private call to customers, your team can handle queries more efficiently and improve customer satisfaction.
Incorporating tools like a VoIP phone service service can enhance communication, enabling sales service reps to anticipate questions and concerns so that they can communicate effectively. You can work with your existing team and systems, but implementing customer service apps and exploring options like working with a virtual call center business can streamline processes, enhance efficiency, and ultimately improve customer satisfaction.
Increases sales efficiency
Sales plans help standardize sales tactics and ensure sales reps follow the same best practices to reduce inconsistencies and improve effectiveness. Also, using CRM for sales reps can further streamline processes, track interactions, and automate repetitive tasks, making the sales cycle more efficient.
One of the best ways to standardize practices is to use a flowchart like in this example to make sure everyone knows what to do when facing a decision.
Increases your profits
Sales plans generally guarantee a boost in profits because it allows sales team to laser-focus on high-value opportunities instead of being headless chickens.
Reducing wasted effort and a higher frequency of closed deals is a win in my book any day.
One of the best ways to measure changes in profits is to use a simple template to review performance like in this example.
Help you understand customer needs
Contrary to what you might think, sales plans aren’t just about selling but also about understanding customers at a deeper level.
The process of creating a plan forces you to analyze customer data, buying habits, and pain points, all of which will help you understand what makes your customers tick and build trust and loyalty.
Here’s a great example of a customer persona you can edit to include in your sales plan.
A sales plan is a document that helps you maximize profitability by identifying valuable segments and outlining strategies to influence customer behavior.
Common elements most sales plans include:
- Sales goals : Information on revenue, market share, and more.
- Sales strategy: Information on how to reach potential customers and convert them.
- Target audience: Information on ideal customers and their needs.
- Metrics : Methods to track progress.
- Resources : Tools, budget, and personnel needed to achieve sales goals.
Let’s take an in-depth look at how to create a sales plan.
( Note : You don’t need to include each of these points in your sales plan but I recommend you cover most of them to build a plan that’s well-rounded).
Define your business mission and positioning
Before you jump into tactics, build a strong foundation by defining your company’s mission and positioning.
Here’s why this step is a must-do:
- Your mission statement defines your company’s purpose and values and gives your sales team and customers something to relate to.
- Your positioning statement defines how your product or service meets a specific need and sets you apart from the competition.
Trying to sell without any alignment to company values will lead to inconsistent messaging and damage your brand reputation.
Here’s a great example of a sales plan template you can customize with your own brand’s mission and positioning statements.
Define your target market
Unless you think you can sell to every person possible, you’ll need to define your ideal target market.
Study your customer base and ask questions like: do most of the customers belong to a specific industry? Or do they all face the same pain point?
Also, keep in mind that target market can change over time due to changes in your product, pricing, or factors out of your control, so it’s important to review and update your target market frequently.
Understand your target customers
This step often gets mixed with the previous one, so pay close attention.
Your target customers are those who your business wants to target because they’re most likely to make a purchase.
You can figure out who your target customers are by creating customer profiles by breaking down your target market into smaller groups based on geography, behavior, demography, and more.
Here’s a great sales plan template where you can edit in your own customer persona.
When making your buyer personas, make sure you answer the following questions.
- Motivations and challenges: What are customer pain points? What drives purchasing decisions?
- Behaviors and preferences: How do customers research products? What communication channels do they prefer?
- Goals and aspirations: What are your prospective customers trying to achieve? How can your product or service help them get there?
Define sales objectives and goals
Setting clear, measurable goals gives you a method to measure performance of your sales strategies. To further refine your approach and ensure that your sales goals align with broader strategic imperatives, consider integrating the MEDDPICC methodology into your planning process
More importantly though, they give your sales team targets to aim for which then allows them to work in a structured and focused manner.
Your sale goals should be specific, measurable, achievable, relevant, and time-bound (SMART). This is to make sure they’re realistically achievable within a set timeframe.
Here’s a comparison of good sales goal setting vs a bad one.
- ✅Drive $100,000 in sales of product X by Y date using Z tactics
- ❌ Increase overall sales in each product line
You can organize this information using a template like in this example, especially if you have multiple product lines.
Define your value proposition
Your value proposition is a concise statement that explains why a customer should choose your product or service over the competition.
Here’s an example of a value statement:
“For busy small business owners, we provide a user-friendly accounting software that saves you time and money, allowing you to focus on growing your business.”
Then, it doesn’t matter if you own a restaurant, have developed a bike rental service, run a gym, or created hotel management software . Your value proposition must clearly convey unique benefits and show how your product stands out.
Here are some tips on defining your value proposition:
- Identify customer needs: What are the core challenges and pain points your ideal customer faces? Understanding their needs allows you to position your offering as the solution.
- Highlight your unique benefits: What sets your product or service apart? Focus on benefits you deliver that address the customer’s needs .
- Quantify the value: When possible, quantify the value you offer. Can you demonstrate a cost savings, increased efficiency, or improved outcomes?
Map out the customer journey
Unless you’re extremely lucky, no one is going to purchase from you during the first interaction.
That’s why it’s crucial for you to know the steps a customer takes from initial awareness to purchase. Mapping out their journey allows you to personalize messaging and influence behavior.
Here are some tips on how to create a customer journey map:
- Identify the stages: Break down the journey into distinct stages, such as awareness, consideration, decision, and post-purchase.
- Define touchpoints: Pinpoint the different touchpoints where your customer interacts with your brand (example: website, social media, customer reviews).
- Understand customer needs at each stage: What information are they looking for at each stage? What are their concerns and motivations?
- Identify opportunities to engage: Identify opportunities to engage with your potential customers and move them along the buying journey.
Want some help creating customer journeys?
This customer journey map template is an excellent way to bring customer journeys to life.
Gather existing sales data
This step involves collecting and analyzing all available data on past sales performance.
This data is critical in helping you spot trends, patterns, and areas for improvement in your sales operations.
Perform sales forecasting
Sales forecasting is the practice of estimating future sales which can be presented as a report highlighting expected sales volume weekly, monthly, quarterly, or annually.
Though not always 100% accurate, sales forecasting is key to writing sales plans because it’ll provide you with a clear picture of the ground reality which leads to better decisions on budgeting.
Here’s a template you can use to perform sales forecasting to makes the sales planning process effective.
Define your sales KPIs
KPIs are a fancy way of saying that you need to set metrics to track effectiveness of your sales strategy and team’s performance.
Some example KPIs you can include in sales plans are:
- Number of sales
- Sales revenue
- Average deal size
This sales report template is a great example of how you can include KPIs in your meetings to test performance and adjust strategy.
Identify gaps in the sales process
This step is all about analyzing your current sales process to figure out gaps and/or potential obstacles preventing you from achieving goals.
When you identify a gap, brainstorm potential solutions so that you can create a specific action plan.
Understand the sales stages
When writing a sales plan, make sure you cover each stage of the sales cycle. If you’re unsure of what the sales stages are, here’s a quick recap.
Prospecting
This is the foundation of the sales process where you identify potential customers who might be a good fit for your product or service.
Preparation
Once you have a list of prospects, you need to research their needs, challenges, and buying habits.
This is all about how you contact and communicate with prospects.
Presentation
This section is your opportunity to showcase the value proposition of your product or service. Tailor your presentation to address the prospect’s specific needs and demonstrate how your offering can solve their problems.
Handling objections
Identify common objections your sales team might encounter related to price, features, competition, or need. Develop clear and concise responses to address these concerns proactively.
Equip your sales team with effective closing techniques to secure commitments from prospects who are interested but might hesitate.
Plan your follow-up strategy based on the prospect’s decision timeline and the stage of the sales cycle. For longer timelines, periodic updates and information sharing through digital sales rooms can maintain engagement and provide valuable resources conveniently.
Organize the sales team
Organizing the sales team entails defining roles and responsibilities clearly to cover all aspects of the sales process effectively.
This might involve segmenting the team based on product lines, customer segments, or territories.
Here’s an example of how it might look:
Sarah — Sales Director — will lead the sales team, set overall strategy, goals and direction. Michael and Jessica — Business Development Executives — will focus on prospecting new leads. They will research potential customers, identify those who might be a good fit for the product, and qualify leads by gathering information and assessing their needs. William — Sales Development Manager — will manage the business development executives and ensuring they follow best practices. Chris and Lisa — Account Executives — will handle qualified leads. They build relationships with potential customers, present product demos, address objections, and close deals.
Using an org chart like in this example is a great way to visualize this information.
Outline the use of sales tools
Sales tools play a crucial role in streamlining the sales process and enhancing productivity.
For example, incorporating digital account opening and mutual action plans into your sales strategy can simplify the onboarding process for new customers, reducing friction and increasing conversion rates.
Make sure you outline the tools your team will use, how they fit into different stages of the sales process, and any training required to maximize their utility.
This ensures that your team has the resources needed to engage effectively with prospects and customers.
Set the budget
Setting the budget involves allocating resources efficiently across various sales activities to achieve your objectives without overspending.
This includes expenses related to personnel, marketing initiatives, customer entertainment, and tools like CRM software , automation, cybersecurity solutions, and even a corporate travel platform .
A well-planned budget balances investment in growth opportunities with the overall financial health of the business.
Create a sales strategy and action plan
Now that you’ve laid the groundwork of what you want to achieve and how you plan to achieve it, it’s time to bring it all together into a single view.
Create an action plan which not includes your strategy but also concrete steps.
Your action plan should outlines specific activities for each stage of the sales funnel from prospecting (lead generation channels) to closing (structured process and follow-up strategy with timelines) and everything in between.
Performance and results measurement
Last but not least, your sales plan should present a clear and quantifiable means to track the effectiveness of sales activities.
How are you going to measure outcomes against predefined targets?
Performance measurement is key because it builds accountability and allows you to always have a pulse on customer behavior, preferences, and trends that’ll help you make decisions based on data.
If you’ve made it this far, give yourself a pat! I’ve covered A LOT on elements that you can include in a sales plan.
However, in most cases, you don’t always need to go that in-depth and instead should aim for brevity so that anyone in your team can stay up-to-date without having to worry about the nitty gritty details.
Here’s a sales plan example that’s brief but highly effective. It includes a summary of all you need in one document, a target market analysis, a customer profile, and an action plan.
Want even more sales plan templates for design inspiration or to customize and make your own?
This 30-60-90 day sales plan provides a great way to organize goals, priorities, performance goals, and metrics of success over three three timeframes: first 30 days, first 60 days, and first 90 days.
This sales plan is structured around key components that drive the sales process: objectives, strategies, tactics, and key metrics. It emphasizes a multi-channel approach to sales,, with a strong focus on measuring performance through metrics.
This sales roadmap is a great way to visualize activities such as defining strategy and generating leads to more advanced steps.
Conclusion: Save time on designing and updating sales plans and focus on growing your business with Venngage templates
Though there’s no secret formula for effective sales plan design, it’s good practice to include the basics or information on the target market, a customer persona, and a strategy on how you plan to sell.
What you definitely shouldn’t do is write a sales plan and then never look at it again.
And trust me, I know how time-consuming and frustrating it can be to edit your sales plan especially if you don’t have design skills. One small change might make the icons or numbers go all out of whack.
That’s why I recommend customizing our sales plan templates instead so that you can focus your energy on strategy.
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All about Sales Plans: Definitions, Tips, and Free Templates
By Kate Eby | July 27, 2018
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In this article, you’ll learn everything you need to know about sales plans: how they relate to sales forecasting and sales pipelines, as well as benefits, challenges, and tips for getting the most out of your sales plans.
Included on this page, you’ll find over 8 free sales plan templates , learn the difference between sales forecasting and sales planning , and find best practices for writing a sales plan .
Free Sales Plan Templates
In this section, you’ll find over 15 free sales planning templates in Microsoft Excel and Word formats.
Sales Plan Template
Download Excel Template
Try Smartsheet Template
This template allows you to plan your sales goals with the flexibility and functionality of an Excel spreadsheet. This sales plan template is divided into 12 months and separate product lines. The template includes columns for the previous year’s performance, current sales goals, and outcome. Create a yearly sales plan, and compare data over time and across products.
Keep deals moving forward with sales pipeline management in Smartsheet
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Sales Leads Template
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If you want to keep track of sales leads, but don’t need the full functionality of customer relationship management (CRM) software, this spreadsheet may be adequate for your business. The template has columns for detailed information about each sales lead, including contact dates and status — this allows you to keep track of communications with each customer, plan future contacts and follow-ups, and evaluate potential sales. You can also indicate lead sources on the spreadsheet to monitor your marketing efforts and track how customers are referred to your business.
Sales Tracker Template
This sales tracker template makes it easy to keep track of items sold, along with profit per item and total earned income. You can also track costs, including shipping charges and returns. This template is especially useful for a new business, online retail sales, or any small business that wants to track sales and profits.
Sales Pipeline Template
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This sales pipeline template is an alternative to CRM software and is designed with small businesses in mind, use it to keep track of contacts and estimated sales. It also provides a quarterly sales forecast, along with space to record deal status, projected closing date, and further actions. This simple template is easy to edit and serves as a management tool for your sales pipeline.
Sales and Marketing Plan Template
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Creating an effective sales and marketing plan may involve market research and analysis, evaluating your competition, looking at your sales history, examining future sales projections, and more. Once you have adequate information to develop a sales plan, a template can help you organize the plan into steps that will drive sales. This sales and marketing plan template provides space for identifying your sales goal, target customers, strategies for attracting those customers, marketing tactics and messages, scheduled action steps, and results.
Sales Funnel Template
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This sales funnel template provides a visual representation of the sales process, along with whatever sales data you choose to include. The template can be used as a scorecard to evaluate sales progress, and the funnel makes it easy to visualize the steps in your sales process. This free template is a simple but effective tool for reaching sales and business goals.
Sales Report Template
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Track monthly, quarterly, and yearly sales activity with this free sales report template. Customize the template or use the existing columns to keep track of sales and pertinent data. This sales report template also includes a monthly forecast showing sales history and projections. Use this template to track progress, plan future goals, and create a sales report with pleasing visual design.
Sales Action Plan Template
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Create a sales plan with actionable steps and a scheduled timeline. This template features sections for listing clearly defined goals, methods for measuring success, action steps, ownership for each step, and deadlines. These are all important components of a sales action plan for reducing risk and increasing the probability that you will reach your sales goals.
Using a Sales Plan Template
Finding the right sales template provides easy organization and efficiency, which frees up resources and time that can go toward reaching business goals. A template can also be a powerful communication tool for sales and marketing teams to develop and track their progress against sales targets. Depending on the nature and scope of your company, some templates can be a component of an effective business plan.
The Basics of a Sales Plan
A sales plan outlines sale goals for a cycle, as well as the steps you will take to hit those targets. The sales plan document also defines tools, high-level tactics, target customers, competitors, obstacles, among other details. A strong plan will communicate company goals to the sales team, keep everyone focused on strategy, and delineate priorities.
What Is the Difference Between Sales Forecasting and Sales Planning?
While many people confuse the two terms, sales forecasting and sales planning are distinct concepts. A sales forecast is a future projection of sales based on business and environmental conditions, while a sales plan defines the concrete steps needed to achieve the sales forecast. You can create a sales forecast for your entire business or for a particular initiative over any period of time (examples include an economic forecast; an industry forecast; a company forecast; and a short-, medium-, or long-term forecast).
Sales plans are helpful tools when budgeting for advertising or travel costs, identifying new sales markets, planning for staffing needs, and creating a timeline to reach milestones. But a sales plan is just one piece of the business planning and management — and it relies on accurate sales forecasting. You can get free sales forecasting templates here .
Large organizations, small businesses, and startups can all equally benefit from sales planning. Sales forecasts and plans are most often used by the sales team, although marketers, executives, and even customers may interact with the documents as well.
What Is a Sales Pipeline?
A sales pipeline is a visual representation of where prospective buyers are in the sales process. A sales pipeline can quickly identify a prospect’s position in the buying journey; use that information to support them and respond to their needs appropriately.
While a specific buyer’s journey will vary based on the industry and type of products or services sold, there are three general phases of any sales pipeline:
A prospect initiates contact with a company and explains its needs.
A salesperson provides the prospect with a quote (including the product or service and price).
The prospect purchases a product or service (and thereby becomes a customer).
Use the targeted sales pipeline templates above to track potential customers’ journeys through the process.
What Is the Sales Funnel?
The sales funnel is a visual representation of the average conversion rate of potential customers and qualified leads move through the sales process. Sales teams can use the sales funnel to help understand the volume of sales, as well as the percentage of each sale that has passed through each sales process stage.
The sales pipeline represents what the seller is doing during the sales process; the sales funnel shows the sales process conversion rates. The sales funnel feeds the sales pipeline; once a lead is converted into a prospect, they move into the sales pipeline.
Benefits of Using a Sales Plan
A high-quality sales plan is one of the key parts of the sales forecasting process as well as the operational plan and the marketing strategy. When done right, a sales plan can provide the following benefits:
- Guide and contribute to business growth.
- Communicate company sales goals, objectives, and strategic direction for the sales team and leadership.
- Expose new angles based on the research performed to fill out the items on the template.
- Define needed actions during the sales cycle.
- Provide easy monitoring of sales team progress as linked to goals.
- Provide a high-level view of expenses, finances, and risks, as well as the competition and target customers.
- Improve and track performance by keeping the team focused on the strategy, priorities and achieving shared milestones.
- Inspire and motivate stakeholders.
- Help keep customers and potential customers as the focus.
- Clarify team capabilities.
- Aid in comparison of targets and results.
Best Practices for Writing a Sales Plan
While creating the sales plan, take the following steps in order to create a quality and realistic plan:
- Perform a SWOT analysis.
- Review prior periods’ performance to gather data.
- Base the targets and goals on market research and historical data.
- Verify facts and data being used.
- Break down data by different sales groups (inside sales, outside sales, etc.).
- Make sure the sales team buys in to the plan.
- Identify patterns that can help reach target customers.
- Pick a time period that makes sense for your industry.
- Ensure that the budget is supported by the research.
- Ensure that sales objectives are linked to sales goals, and that sales goals are linked to business goals.
- Break down estimated expenses to meet sales goals into groups (commissions, sales training, sales tools and resources, contest prizes, team building, travel costs, food, etc.).
- Use the SMART goals model (specific, measurable, achievable, relevant, and time-bound).
- Measure what you want to manage.
- Keep the plan updated throughout the sales cycle — it’s a living document.
- Keep the plan as simple as possible.
- Look for untapped market segments to target.
- Define the value proposition for potential customers.
- Map out the ideal customer journey.
Sales Plans Challenges
While a sales plan is a valuable tool, creating one does pose some challenges:
- Creating a sales plan can be very time consuming.
- Inaccurate data will skew forecasts — verify your numbers before you finalize the plan.
- It’s difficult to predict changing tastes, so forecasts may not be met.
- Rapid growth may increase the workload of the sales team, and throw off forecasts.
- Be careful not to move goalposts mid-cycle.
- Wishful thinking is easy to do, so be realistic and don’t ignore your own assumptions.
- Neglecting to consult with the sales team may prevent them from buying into the plan.
- Neglecting to get feedback from other groups can have a negative impact on the plan.
What Is Included in a Sales Plan?
The sales plan contains numerous sections that provide information to readers, and help guide decisions that will contribute to meeting sales goals.
- Mission and Executive Summary: Include a short history of the business for background.
- Team Structure: Provide a breakdown of the team by sales team, including each person’s role and capabilities. Also include plans for any future hiring.
- Target Customers: Break down the customer list into segments by products or product lines. Build a prospect list that includes referrals, renewals, upsells, and any new segments, and make sure to leverage existing customer relationships.
- Tools, Software, and Other Resources: Include a list of CRM packages or other sales tools (including training tools), and provide any relevant documentation.
- Positioning: Include competitor data, including a comparison of your products with theirs. Anticipate how market trends may impact your business.
- Marketing Strategy: Include pricing information, promotions, and any actions you have planned to increase brand awareness.
- Prospecting Strategy: List criteria for qualifying leads generated by marketing strategy.
- Action Plan: Include a list of steps needed to hit revenue and sales goals.
- Revenue and Sales Goals: Include measurable, realistic goals that support the overall business. Additionally, supply information on how performance will be measured and monitored, and be sure to base projections off historical data.
- Budget: Include estimated costs (including training, sales tools and resources, team building activities, travel, food, contest prizes, etc.). Make a case for the budget you present.
- Schedule: Provide a timeline that addresses the length of the sales cycle covered by the plan (annual, quarterly, month, etc.).
- Other Items: Consider including a performance review of the prior sales cycle, as well as market and industry conditions that may impact sales.
Improve Sales Planning with Smartsheet for Sales
Sales planning is an activitiy to gain and retain customers, meet changing market demands, and ultimately, ensure business success. While premade templates can help you get started developing your plan, you need a tool to manage all of your sales processes and operations that is accessible to your team in real time and allows you to collaborate and track sales activity across multiple reps.
Smartsheet is a work execution platform that enables enterprises and teams to get from idea to impact - fast. Top performing sales organizations rely on Smartsheet to stay on top of leads, accelerate productivity, and exceed every quota.
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Sales Operations 101: Roles, Duties, Headaches, and Pro Tips
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Nov 18, 2021
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Create a Sales Plan That Actually Works (Tips + Template)
- January 21, 2021
True success always starts with a plan. And for sales success, nothing beats a strategic sales plan.
Designed specifically to help your sales team drive more sales, a sales plan can show you where you’re at, where you want to be, and even more important, how to get there.
The question, of course, is how to create a sales plan that actually impacts sales. Keep reading for tips and a template to quickly and confidently create a strategic sales plan for your business.
Table of Contents
What is a sales plan, what is included in a sales plan, sales plan examples: there’s no one right way, the benefits of a sales plan, how to write a sales plan, 7 tips to help you create a sales plan, sales strategy template, selling your sales plan, final remarks.
A sales plan is a strategy document that lays out a company’s plan for improving sales results in a specified time period. A sales plan makes it possible for everyone on the sales team to see the big picture, share the same overall objectives, and work the same plan to achieve them.
It usually includes:
- Specific revenue and performance goals for a given period
- The strategies for achieving them
- The resources and activities required to carry out those strategies
A sales plan covers a lot of important aspects of business growth: revenue goals, selling methods and metrics, target customers, current sales force capabilities, and more.
Specifically, it covers 9 pieces of strategic information.
1. Executive Summary and Scope of The Sales Plan
This section gives a short summary of the document, focusing on goals and the strategies to achieve them. It also states the specific period and other parameters covered by the plan.
2. Business Goals and Revenue Targets
This section clearly establishes revenue targets and may include associated business goals (e.g., optimize lifecycle value through customer success programs, etc). Classifying revenue figures based on different categories (such as line and territory) helps clarify the document.
3. Review of Prior Period Performance
This section presents a recap of the prior period’s performance, identifying mistakes as well as decisive actions that led to a positive outcome. The overarching goal is to optimize the sales plan by adopting inputs and techniques that work.
4. Market and Industry Conditions
This section provides a summary of the market trends that have a high likelihood of influencing sales performance.
5. Strategies, Methodologies, and Tactics
This section recommends the best selling techniques, communication sequences, and playbooks for the specific company.
6. Customer Segments
This section cites all the potential revenue-generating, omnichannel opportunities available for the brand, such as the following:
- Cross-sells
- New Prospects
- New Segments
The document should describe new segments of the addressable market when they arise.
7. Team Capabilities, Resources, and Upgrades
This section provides a summary and describes the current state of all production inputs (human resources, tech software, specialized sales team, etc.,) required to process and close sales details.
8. Action Plan For Teams and Individuals
This section assigns tasks, activities, and responsibilities to different teams and individuals. Tasks include prospecting activities, meeting appointments, and product demos/presentations.
9. Performance Benchmarks & Monitoring
This section lays out performance metrics to track the systems and processes that help monitor these metrics.
What usually comes to mind when you think about sales plans?
If you’re like most people, it’s the annual sales plan or weekly sales plan — broad strategic and tactical documents mapping out the plan for everything sales-related.
But there are as many different types of sales plans as there are needs for a sales plan.
We’ll go over a few sales plan examples to get you started in the right direction.
30-60-90-day Sales Plan
There’s the 30-60-90-day sales plan. This is designed to help a new salesperson or sales manager get up to speed quickly in their first quarter on the job. The plan includes milestones they’d need to achieve at the 30th, 60th, and 90th day of their ramp-up.
Generally, the 30-60-90-day sales plan can be broken down into 3 sections:
Day 1 to 30:
Learn and understand everything you can about a company from their processes, customers, products, the competition to procedures.
Day 31 to 60:
Evaluate and put your plan into action. Analyze their current processes and assess changes.
Day 61 to 90:
Optimize and make the plan better. It is time to take action. Initiate an action plan. Implement any new strategies and procedures you’ve come up with.
Sales Plan For Specific Sales
A sales process involves using different tactics to approach and convert a prospect into a paying customer.
Another type of sales plan you’ll see a lot is an individual sales plan for specific sales tactics, such as prescribed call sequences, email follow-up frequency, and meeting appointments. This type of plan is similar to an annual/weekly sales plan, but it focuses on measuring and improving results for just one goal or task.
Territory Sales Plan
Meanwhile, sales managers who oversee a geo-location or region often use territory sales plans to give sales directors and VPs more visibility into their sales efforts.
This is a workable plan used to target the right customers and implement goals to increase the income generated and sales over time.
A good territory sales plan will:
- Make your team more productive
- Reduce operational costs
- Increase the number of generated sales
- Improve your customer coverage
- Improve working relationships between clients and managers
Note: It is essential to work on your territory sales plan and avoid making constant changes. Unnecessary changes can tamper with your productivity and your ‘territory’ in general.
Sales Training Plan
And there are sales plans for every area of sales. Sales Enablement might have a sales training plan, for example, and Revenue Ops might have a sales compensation plan.
A sales training plan can be used as a roadmap for different sales training programs. It can be grouped according to positions held in an organization, assets, sales record etc.
A sales compensation plan is an umbrella for base salary, incentives and commission that make up a sales representative earnings.
Therefore, you can schedule a sales training plan to talk to your sales team about the importance of a sales compensation plan and how they can use it to increase revenue and drive performance.
Sales Budget Plan
Lastly, a sales budget plan gives you a sales forecast for a given period based on factors that could impact revenue — like industry trends and entry to a new market segment. Similar to a traditional sales plan, they cover the staff, tools, marketing campaigns, and other resources needed to generate the target revenue.
A good sales budget plan should include the following:
Sales forecasting:
The process of estimating future sales by predicting the number of units a salesperson or team can sell over a certain period, i.e. week, month, year, etc.
Anticipated expenses:
Include the number of costs your team is likely going to incur. Remember to have even the smallest expenses to estimate the average sales.
Expect the unexpected:
Always leave room for unforeseen circumstances in your sales budget. For example, new packaging expenses, new competitive market strategies etc.
A sales plan does deliver side benefits (such as promoting discipline and diligence), but it’s really about making sure your sales don’t dry up over time. Which means it’s not optional.
The reality is this: Most of us aren’t planners. We talk a good game, but nothing happens until we’re accountable.
Without a written plan, it’s just talk.
So the first benefit of a sales plan is that it helps you execute on all your best ideas. But that’s not all. A good sales plan will also help you:
- Keep your sales team on the same page, aiming for the same target and focusing on the same priorities.
- Clarify your goals and revenue objectives for a given period.
- Give your team direction, focus, and purpose.
- Adopt a unified set of strategies and playbooks to reach your business and revenue goals.
- Know what your team capabilities are and be able to isolate your needs, from tools to talent and other resources.
- Inspire and motivate stakeholders.
- Track your progress and optimize performance over time.
A sales plan is a pretty straightforward document. It doesn’t need to be written in a formal language or pass your compliance review. It just needs to outline your plans for the coming period, whether that’s a year, a quarter, or a month.
While there are 9 sections in the sales plan template, much of the document simply validates your ideas. The most important pieces of information are:
1. Your goals
Setting smart goals for you and your team is an essential part of creating a sales plan. I believe the biggest mistake you can make when setting goals is solely focusing on numbers.
Smart sales goals should be actively focused on. If it helps, use goal-setting and planning frameworks such as SMART (Specific, Measurable, Achievable, Relevant, Time-bound). Create goals that stretch your capabilities, but that seems doable based on your new strategy.
2. Your SWOT analysis
SWOT — short for Strengths, Weaknesses, Opportunities, and Threats — is one of the best frameworks for analyzing your sales team’s strengths, weaknesses, opportunities, and strengths. It helps you to build a bulletproof wall around your plan.
You’ll be able to address what you’re lacking, the areas that need improvement, identify your USP (Unique Selling Point), come up with Value-Based Selling , and your most vital points and how you can exploit them to your advantage.
3. Your strategy
Your sales strategy should be documented to help position your products and services to differentiate your solution from competitors.
A good strategy will help you address your customers’ needs in every stage of your sales plan. For better sales, you can balance inbound and outbound sales strategies for even higher sales.
4. Your tactics
Be aware, though, it’s not just a wish list or a collection of ideas. Your sales plan should be based on actual field data and only use benchmarks and quantities that are measurable. Be clear. Be specific. Be actionable.
Which brings me to another point: A good sales plan is realistic.
It’s fine to have a 5-year goal of hitting $10B. But what about now? Figure out exactly what your current numbers are, and set your targets based on those numbers.
I already mentioned that your sales plan doesn’t have to be a formal document. But it does need to be clearly written, so all team members and stakeholders understand the plan.
Tip #1: Base it on in-depth and up-to-date research
You need relevant statistics and trends in your niche, industry, and ideal customers. Remember, markets and customers are in a constant state of flux. There’s nothing worse than stubbornly chasing prospects who aren’t a good fit anymore while ignoring entire market segments that show a rising demand for your solutions.
Tip #2: Use data and statistics
Use the data from your in-depth research to identify problem areas, find points of opportunity in your sales process, and validate your assumptions and ideas.
You can also use the data to come up with accurate metrics and figures to help predict your sales plan’s outcome.
Tip #3: Verify your facts
Accuracy matters!
Don’t rush! Facts and figures are essential, especially to stakeholders. One simple mistake and your entire plan come tumbling down.
Ensure you take time to review your facts, figures, and forecasts before finalizing the document.
Tip #4: Get tactical
Break the overall sales action plan into tactical plans for individual areas of sales:
- SDRs and account executives
- Sales operations
- Sales enablement
- Customer success
This may require collaboration with cross-functional teams such as marketing, customer support, and product teams.
Tip #5: Use Historical Performance Data
In sales, you can use the past to dictate the future. Historical data will help you set targets for the current period. For example, what were your previous revenue targets? Did you hit them? Why or why not? This information can help you set achievable goals for your current sales plan and know the mistakes to avoid.
Tip #6: List The Tracking Methods You’ll Use
Highlight the tracking methods you’ll use to keep your plan moving forward. That includes performance metrics, monitoring techniques, software, tools, and selling strategies for your business model.
Tip #7: Build a Strong Case For Your Proposed Budget
Stakeholders and superiors are impressed with cold-hard facts. Therefore, having a strong detailed case for your budget will help your sales plan smoothly sail through.
Not only will you outline your plans for the coming period for your budget, but you’ll also need to detail the costs. Be sure to include an ROI analysis for any new tools or talent you think you’ll need.
Are you ready to write your own sales strategy? Here is a sales plan template to help you get started. Here’s how to use the sales plan template to make it useful to you:
Start by using the Sales Plan Template we’ll give you in the next section. Just follow the prompts in the template, so you know what information is needed in each section. Don’t try to be fancy. Use simple language. Focus on being specific and clear.
Then share information in whatever format works best. That may be text paragraphs, tables, lists, charts, graphics, or screenshots. You can also adapt it as needed to suit your business, your sales team, and your needs.
A sales plan should contain the following sections:
1. Executive Summary
This is your opening ‘statement’. It is a formal summary that sum ups the contents of your strategy.
When writing your executive summary , keep it short, and precise. It should be one page or two. Ensure it gives an overview of what is included in your plan. It should talk about:
- The strategies you’ll implement to achieve your goals
- The time-frame you expect to achieve your plan
- The scope of your plans
2. Business Goals With Revenue Targets
This section talks about the revenue target and associated business goals. You can classify revenue figures according to different categories to clarify the sales strategy.
For example, for each goal, you can enter the current outcome and targeted outcome as illustrated in the table below:
3. Review of Past Performance
Take a trip down prior period performance . Note the mistakes that negatively affected the outcome and their strengths which positively impacted the general outcome.
Your goal is to identify the strategies and tactics that work.
4. Specific Strategies, Methods, and Playbooks
List the specific sales strategies, methods, and playbooks you’ll use to achieve the goals listed above.
5. Customer Segments/ Buyers Persona
This section talks about potential revenue-generating streams and different opportunities available for the company and new markets. Remember to include upsells, referrals, and renewals.
6. Team Capabilities and Resources
Here, provide a summary and describe the current production inputs required in the sales process , i.e., human resources, specialized software, sales team, etc.
7. Action Plan
The action plan requires you to set specific strategies and supporting tactics that will be used to achieve a particular goal, i.e. new acquisition. Assign different activities and responsibilities to teams who will run that particular action.
Below is an example of an action plan table:
8. Sales Tools
Go ahead and list the tools you’ll use to ensure the sales plan runs smoothly and all sales processes will be managed using these tools.
9. Performance Benchmarks
This is the last section of your sales plan. It lays out the performance metrics to track the process systems to help and monitor these metrics.
Also, list and provide links to used sources. Explain how the report will be generated and stored. Finally, talk about how the report will be used to review the progress made.
Okay, your sales plan is written. Great! But you’re not done yet.
Your next step is to present it to the sales team, management, and stakeholders. That’s because you need buy-in to make it happen.
When your sales team is on board, they’ll be pumped about doing their assigned tasks. When management is on board, they’ll be excited about giving you the budget you need to turn your plan into a reality. With buy-in as your top priority, it’s important to be prepared to give a solid presentation. In other words, sell it.
One final note: There are lots of reasons you may not get everything you ask for. There may be plans in the works you don’t know anything about yet. Or the budget may need to favor another initiative.
If you don’t get the budget you asked for, be sure to update your sales plan accordingly. The goal is to stretch your team’s capabilities, not do the impossible.
Sales don’t happen without a good sales plan. Fortunately, they’re not as hard as they might seem.
Take your time identifying your biggest challenges and problem-solving to overcoming them. Once that’s done, your sales plan is simply the document that organizes your ideas.
What’s your biggest hang-up when it comes to creating a sales plan? Have you found any tricks that help? Let me know in the comments below.
Max Altschuler
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How To Build a Strategic Sales Plan + 10 Examples
- March 28, 2024
Every sales team has some sort of plan, even if it’s just “sell more of the product/service that you’re employed to sell.”
A sales plan is a portfolio that includes a layout of your processes, target audience, objectives and tactics. It’s used to guide your sales strategy and predict cost and returns.
Yet without a codified sales plan, it can be difficult to give a sales team the motivation and purpose they need to successfully engage customers and continue to generate revenue.
Not having a sales plan that’s written down and signed off on by stakeholders can lead to confusion around what sales reps should and shouldn’t be doing , which can be demotivating.
It might seem daunting or time-consuming to put together an entire sales plan, but it doesn’t need to be. Here’s how to create a thorough sales plan in 10 simple steps.
What Is a Sales Plan?
A successful sales plan defines your target customers, business objectives, tactics, obstacles and processes. An effective plan will also include resources and strategies that are used to achieve target goals. It works similarly to a business plan in the way it’s presented, but only focuses on your sales strategy.
A sales plan should include the following three components:
- Ideas: If you use specific business methodologies, you may choose to outline key principles and examples of them in action within your sales plan. An example could be conversation tactics when pitching your product to your target customer.
- Processes: In order to streamline productivity and business strategy, you’ll want to make sure your processes are defined within your sales plan. Your sales team should be able to refer to the sales plan when they’re in need of direction.
- Tools and tactics: The most effective sales plans include not only high-level business strategies, but also step-by-step approaches for your sales team to utilize. These tools can include key conversation pieces for your sales reps to use when pitching a product or content to close out a deal.
Solidifying a sales plan is crucial for a strong business model. Taking the time to narrow in on the components above will set you and your business up for success down the road.
Sales Planning Process
It’s important to keep in mind that sales planning isn’t just about creating a sales plan document. A sales plan should be a go-to item that’s used every day by your team, rather than sitting on your desk collecting dust. Creating an effective sales plan requires high-level strategy.
You should:
- Decide on a timeline for your goals and tactics
- Outline the context
- Write out the company mission and values
- Describe the target audience and product service positioning
- Include sales resources
- Draw out an overview of concurrent activities
- Write an overview of your business road map
- Outline your goals and KPIs
- Outline an action plan
- Create a budget
Below we dive into each of these steps to create your ideal sales plan.
1. Decide on Your Timeline
Setting goals and outlining tactics is not going to be productive if you’re not working toward a date by which you’ll measure your efforts.
Determining the timeline of your sales plan should therefore be your number one consideration. When will you be ready to kick-start your plan, and when is a reasonable time to measure the outcomes of your plan against your SMART goals?
Remember that you need to give the plan a chance to make an impact, so this timeline shouldn’t be too restrictive. However, you also want to make sure that you’re flexible enough to adjust your plan if it’s not producing the desired results.
Most sales plan timelines cover about a year, which may be segmented into four quarters and/or two halves to make it a little more manageable.
2. Outline the Context
Use the first page of your sales plan to outline the context in which the plan was created.
What is the current state of the organization? What are your challenges and pain points? What recent wins have you experienced?
Do you have tighter restrictions on cash flow, or does revenue appear to be growing exponentially? How is your sales team currently performing?
While you’ll discuss your business plan and road map later in the document, you can also outline the long-term vision for your business in this section. For example, where do you want to see the business in five years?
Tip: Comparing the current situation with your vision will emphasize the gap between where you are now and where you need to be.
3. Company Mission and Values
It’s essential that you put your mission and values at the heart of your business. You need to incorporate them into every function – and this includes your sales plan.
Outlining your mission and values in your sales plan ensures that you remember what the company is striving for, and in turn helps ensure that your approach and tactics will support these objectives.
Remember: A strong brand mission and authentic values will help boost customer loyalty, brand reputation and, ultimately, sales.
4. Target Market and Product/Service Positioning
Next, you’ll need to describe the market or markets that you’re operating in.
What is your target market or industry? What research led you to conclude that this was the optimal market for you?
Who within this industry is your ideal customer? What are their characteristics? This could be a job title, geographical location or company size, for example. This information makes up your ideal customer profile .
If you’ve delved further into audience research and developed personas around your target market, then include them in here, too.
5. Sales Team and Resources
This step is simple: Make a list of your sales resources, beginning with a short description of each member of your sales team.
Include their name, job title, length of time at the company and, where appropriate, their salary. What are their strengths? How can they be utilized to help you hit your goals?
You should also include notes around the gaps in your sales team and whether you intend to recruit any new team members into these (or other) roles.
Tip: Communicate the time zones your team members work in to be mindful of designated work hours for scheduling meetings and deadlines.
Then, list your other resources. These could be tools, software or access to other departments such as the marketing team – anything that you intend to use in the execution of your sales plan. This is a quick way to eliminate any tools or resources that you don’t need.
6. Concurrent Activities
The next step in creating your sales plan involves providing an overview of non-sales activities that will be taking place during the implementation of your sales plan.
Any public marketing plans, upcoming product launches, or deals or discounts should be included, as should any relevant events. This will help you plan sales tactics around these activities and ensure that you’re getting the most out of them.
7. Business Road Map
For this step, write up an overview of your business’s overall road map, as well as the areas where sales activities can assist with or accelerate this plan. You’ll need to collaborate with the CEO, managing director or board of directors in order to do this.
In most cases, the business will already have a road map that has been signed off on by stakeholders. It’s the sales manager’s job to develop a sales plan that not only complements this road map, but facilitates its goals.
Tip: Highlight areas of the road map that should be touchpoints for the sales team.
Ask yourself what your department will need to do at each point in the road map to hit these overarching company goals.
8. Sales Goals and KPIs
Another important part of the sales plan involves your sales goals and KPIs.
Outline each goal alongside the KPIs you’ll use to measure it. Include a list of metrics you’ll use to track these KPIs, as well as a deadline for when you project the goal will be achieved.
It’s vital to make these goals tangible and measurable.
A bad example of a goal is as follows:
Goal 1: Increase sales across company’s range of products and services.
A better goal would look something like:
Goal 1: Generate $500,000+ in revenue from new clients through purchases of X product by X date.
9. Action Plan
Now that you’ve laid out your goals, you need to explain how you will hit them.
Your action plan can be set out week by week, month by month, or quarter by quarter. Within each segment, you must list out all of the sales activities and tactics that you will deploy – and the deadlines and touchpoints along the way.
Tip: Organize your action plan by department – sales, business development and finance.
While this is arguably the most complex part of the sales plan, this is where sales leaders are strongest. They know which approach will work best for their team, their company and their market.
Budgets vary from team to team and company to company, but whatever your situation, it’s important to include your budget in your sales plan.
How are you going to account for the money spent on new hires, salaries, tech, tools and travel? Where the budget is tight, what are your priorities going to be, and what needs to be axed?
The budget section should make references back to your action plan and the sales team and resources page in order to explain the expenditures.
6 Strategic Sales Plan Examples
You can create different types of strategic sales plans for your company, depending on how you want to structure your sales plan. Here are a few examples.
Customer Profile
A customer profile outlines your ideal customer for your service or product. It will usually include industry, background, attributes and decision-making factors.
Creating a customer profile helps narrow in on the target customer your sales team should focus on while eliminating unproductive leads.
Buyer’s Guide
A buyer’s guide is an informational sheet that describes your company’s services or products, including benefits and features. This document is useful both for your sales team but also for a potential customer who requires more information on the product before purchasing.
30-60-90-Day Plan
This plan is organized based on time periods. It includes outlines of goals, strategy and actionable steps in 30-day periods. This is a useful sales plan model for a new sales representative tracking progress during their first 90 days in the position or meeting quotas in a 90-day period.
This type of sales plan is also ideal for businesses in periods of expansion or growth. It’s helpful to minimize extra effort in onboarding processes.
Market Expansion Plan
A market expansion plan clarifies target metrics and list of actions when moving into a new territory or market. This sales plan model is typically used with a target market that resides in a new geographical region.
You’ll want to include a profile of target customers, account distribution costs and even time zone differences between your sales representatives.
Marketing-alignment Plan
Creating a marketing-alignment sales plan is useful if your organization has yet to align both your sales and marketing departments. The goal of the sales plan is finalizing your target customer personas and aligning them with your sales pitches and marketing messages.
New Product/Service Plan
If your organization is launching a new service or product, it’s best to create a sales plan to track revenue and other growth metrics from the launch. You’ll want to include sales strategy, competitive analyses and service or product sales positioning.
Sales Plan Template
4 additional sales plan templates.
Here are some additional templates you can use to create your own unique sales plan.
- Template Lab
- ProjectManager
5 Tips for Creating a Sales Plan
Now that you’ve seen and read through a few examples and a sales plan template, we’ll cover some easy but useful tips to create a foolproof sales plan.
- Create a competitive analysis: Research what sales strategies and tactics your close competitors are using. What are they doing well? What are they not doing well? Knowing what they are doing well will help you create a plan that will lead to eventual success.
- Vary your sales plans: First create a base sales plan that includes high-level goals, strategies and tactics. Then go more in depth on KPIs and metrics for each department, whether it’s outbound sales or business development .
- Analyze industry trends: Industry trends and data can easily help strengthen your sales approach. For example, if you’re pitching your sales plan to a stakeholder, use current market trends and statistics to support why you believe your sales strategies will be effective in use.
- Utilize your marketing team: When creating your sales plan, you’ll want to get the marketing department’s input to align your efforts and goals. You should weave marketing messages throughout both your sales plan and pitches.
- Discuss with your sales team: Remember to check in with your sales representatives to understand challenges they may be dealing with and what’s working and not working. You should update the sales plan quarterly based on feedback received from your sales team.
When Should You Implement a Strategic Sales Plan?
Does your organization currently not have a sales plan in place that is used regularly? Are you noticing your organization is in need of structure and lacking productivity across departments? These are definite signs you should create and implement a sales plan.
According to a LinkedIn sales statistic , the top sales tech sellers are using customer relationship management (CRM) tools (50%), sales intelligence (45%) and sales planning (42%) .
Below are a few more indicators that you need an effective sales plan.
To Launch a New Product or Campaign
If you’re planning to launch a new service or product in six months, you should have a concrete marketing and sales strategy plan to guarantee you’ll see both short- and long-term success.
The sales plan process shouldn’t be hasty and rushed. Take the time to go over data and competitor analysis. Work with your team to create objectives and goals that everyone believes in. Your sales plan should be updated formally on a quarterly basis to be in line with industry trends and business efforts.
To Increase Sales
If your team is looking to increase revenue and the number of closed sales, you may need to widen and define your target audience. A sales plan will help outline this target audience, along with planning out both sales and marketing strategies to reach more qualified prospects and increase your sales conversion rate.
Now that you’ve seen sales plan examples and tips and tricks, the next step after creating your sales plan is to reach those ideal sales targets with Mailshake . Connect with leads and generate more sales with our simple but effective sales engagement platform.
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Revenue-based sales action plan template: This is ideal for teams aiming for a specific revenue goal. It focuses on in-depth sales forecasting, improvement of conversion rates, and closing more deals. Sales business plan based on the target market: This plan is best for businesses that cater to several markets that are different from each other ...
In this article, we outline what a sales plan is and why it's important to create one. We also offer a step-by-step guide on how to make a sales plan with examples of each step. ... Say your ultimate goal for the next quarter is $250,000 in new business. A strategic sales plan will outline the objective, the strategies that will help you get ...
Use this template to set SMART (specific, measurable, achievable, relevant, and time-bound) business goals; plan strategies and tactics; and organize all your sales ideas in one place. The list-style template is split into sections that cover the executive summary all the way through to specific tactics and strategies.
A sales plan template can be part of your business. But it would depend upon the nature of scope of your business. Sales Plan Templates. Download 17 KB #01. ... Tips for creating your sales plan template. In a business, a sales strategy is also important as this serves as a guide to the sales team of the company. A sales plan is specifically ...
Business Development Strategic Sales Plan. Download Now: Free Strategic Business Planning Template. A strategic sales plan for business development will focus on attracting new business to your company by networking with other companies, sponsoring events, and doing outreach. In your sales plan, you'll want to choose the right KPIs that best ...
CREATE THIS TEMPLATE Sales plan templates. Want even more sales plan templates for design inspiration or to customize and make your own? This 30-60-90 day sales plan provides a great way to organize goals, priorities, performance goals, and metrics of success over three three timeframes: first 30 days, first 60 days, and first 90 days.
A sales business plan—sales plan for short—is a document or presentation that defines the strategies your team will undertake to close deals, retain clients and bring in new leads. With a business plan, sales are contrastingly better overall. Each section defines the steps toward hitting milestones and achieving goals.
A sales forecast is a future projection of sales based on business and environmental conditions, while a sales plan defines the concrete steps needed to achieve the sales forecast. You can create a sales forecast for your entire business or for a particular initiative over any period of time (examples include an economic forecast; an industry ...
A sales plan covers a lot of important aspects of business growth: revenue goals, selling methods and metrics, target customers, current sales force capabilities, and more. Specifically, it covers 9 pieces of strategic information.
Sales Plan Template 4 Additional Sales Plan Templates. Here are some additional templates you can use to create your own unique sales plan. Smartsheet; Template Lab mayple; ProjectManager; 5 Tips for Creating a Sales Plan Now that you've seen and read through a few examples and a sales plan template, we'll cover some easy but useful tips to ...