unit 8 assignment 1 recruitment and selection process

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Unit 8 assignment 1 - Recruitment and selection process for a business

Business finance (ec5603), brunel university london.

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P1 Explain how a large business recruits and selects giving reasons for the processes. NatWest An organisation like NatWest needs to follow a recruitment process in other to find the appropriate staff for the company. First of all NatWest will have to identifying the vacancies in the business. Vacancies can occur because an employee has to be replaced either because he/she retired, was promoted, moved to a different job, or was recruited to a different department. In addition, vacancies can be a result of new department or a new product was introduced into the business. Secondly, NatWest need to make a job description, this will highlight duties and responsibilities that they job requires. For example a bank cashier work in for NatWest has to interact with customers by helping them, the job is also fairly sales-orientated, so you’ll need to think on your feet and spot potential sales leads to help the branch meet its targets. You will also be required to perform basic bank transactions such as: cashing cheques, checking statements, processing payments, making money transfers, updating account details. So if NatWest want to find the best people for the job then they job description needs to be detailed and it needs to make it clear what is expected from employees. Next, NatWest has to write a person specification. The person specification is a description of the qualifications, skills, experience, knowledge and other attributes that a candidate must possess to perform the job duties. The purpose of the person speciation is to make it easier for NatWest to find the most qualified people. For example, if a person is applying for a position in NatWest as bank manager they are required to have good communication skills, have to be well organized and have basic computing skills like word processing, databases and emails. They bank manager has to be experienced in managing a team or individuals, project management. They qualifications required to become a NatWest manager include a degree or postgraduate degree in Finance, Banking or Economics or other relevant disciplines. After this, NatWest has to advertise the any vacancies in order to attract skilled employees. NatWest can use internal methods to advertise a vacancy; internal recruitment means that employees that are already in the business fill up the vacancy. An example of an internal method would be job posting inside the business; Job posting is when an employer alerts current employees about a future job opening, advertisement may appear on the company’s bulletin board. This is often done when a department in the company requires extra help to meet its deadline. However, NatWest also have the option to advertise vacancies externally, this means that vacancies will be advertised to people outside of the business. This can be done by posting about current vacancies on the NatWest website, NatWest can also place posters to draw attention of workers. Next, Candidates have to apply for the position. NatWest allows candidates to apply for jobs through their website, candidates find the role they want, and click the ‘Apply’ button to open the application form. They will then be asked to upload their CV and enter personal information, including your email address. You can use your email address later to log in and track your application. Candidates will have to provide information on why they are the right person for the job. The next, candidates are shortlisted depending on their application form, candidates that fit the jobs have application forms that fit the job description and person specification. For example if a person is applying for a place as bank manager they need communication skills, leadership skills, need to be well organized etc. NatWest conducts interviews dependant on the role the candidate is applying to do. Some jobs will require a face-to-face interview while orders require a video interview. Major roles have to face a face-to-face interview, this is because they role is more important so it is essential for NatWest to hire the right candidate. When doing a face-to-face interview it is easier to observe things like appearance. Other roles like branch-based and telephony roles will require the candidate to complete a video interview, as After NatWest has decided exactly what skills you are looking for in an employee they tailor the interviewing and selection process to hone in on people with those skills. They look at what strengths your current team is missing. For example if NatWest have five people who are great at written communications but struggle presenting to a large audience, select a person who can help fill that gap. If you don’t find a match during the first round of interviews, start again. P2 Explain how and why a business adheres to recruitment process which are ethical and comply with current employment. Rules and legislations have been set by the government to conduct the recruitment and selection process. These acts ensure that every candidate has an equal opportunity at getting the job. The equality act 2010 The equality act protects people from discrimination in the workplace. The act use to be split into several parts, this includes Sex Discrimination Act 1975, Race Relations Act 1976, Disability Discrimination Act 1995. This meant that if you were a victim of inequality you would have to refer to a specific act, for example if you experienced racial abuse in the work place then the Race Relations Act 1976 will apply. After October 2010 all inequalities were put under the equality act 2010. The equality act covers: Age Gender Year 21 and over 18 to 20 Under 18 Apprentice 2014 £6 £5 £3 £2 2013 £6 £5 £3 £2 2012 £6 £4 £3 £2 Current rates: Year 25 and over 21 to 24 18 to 20 Under 18 Apprentice April 2018 (current rate) £7 £7 £5 £4 £3 April 2019 £7 £6 £4 £3 £8 Data protection act This aims to protection the personal data of individuals. Data like medical information, addresses, salary, bank details, date of birth, and training must be secure, up to date and correct. Individuals have a right to know what information is being stored about them, access the information, preventing their information from being passed to other organizations for marketing purposes. Companies only allowed to store information that is relevant. Ethical issues Make sure all candidates are asked the same questions In order for the recruitment to be fair all candidates must asked the same questions. This makes sure that every candidate has an equal opportunity and also makes it easy for a business to find the right person for the job. Interviewers most not be related to the candidates If the interviewers are married or related to the candidates in any way, because then the interview will bias. Less qualified people might end up getting the job while more qualified candidates will get rejected. Interviewers that are related to candidates will make the recruitment process biased Altering the job description In an attempt to make the position look more inviting, the recruiter may write a job description with strategically deceptive changes. The most obvious way is to inflate the salary and other compensation. Or perhaps make the responsibilities seem more prestigious than they actually are. Advertising non-existing jobs Recruiters advertise jobs that are not real or that are already taken. This is to acquire resumes to use later when they have a vacancy. Conclusion A business like NatWest will follow legislation and ethical issues in their recruitment methods. By following legislation set by the government NatWest will avoid legal issues and fines, also if NatWest do not follow acts like the equality act then they will receive bad publicity and they will lose customers and candidates as they will be considered unfair. If NatWest do not follow the employment act or the minimum wage act then they are at risk of facing lawsuits and losing candidates, NatWest will have to follow rights given to employees. Unethical business practice can cause hue issues for a business like NatWest. If NatWest is caught doing unethical practices then lawsuits can be a big problem, also in the business world of banking it is very competitive this means customers can easily switch to another bank. M1 Analyze the different recruitment methods used in a selected business. One method of recruitment NatWest uses is internal recruitment. Internal recruitment is when a business uses current work force to fill up a vacancy. An example would be an internal job board. Advantages of internal recruitment Recruitment costs are lowerIf budgets are tight, then hiring internally will save cash as a result of you won’t ought to use recruitment agencies or advertise You know what you’re getting- People can give great interviews and then turn out to be terrible at the job. People also lie or embellish their CV and accomplishments. By recruiting internally, you already know how productive a person is and have a good record of their performance, especially if you’re using HR software to keep track of your staff. Disadvantages are searching for younger recruits, than e-recruitment is maybe the best and most effective strategy, because of virtually 100% of the 18-29 age bracket are daily web users. Flexibility – the net provides you far more flexibility with regards to controlling your posts and also the applications you receive. If you post in a newspaper, however you wish to amend the job advert, it's difficult, and in most cases, you'd have to buy a completely new ad. With online posts, most platforms can enable you to edit, update and take away your job post whenever you would like. Longevity – newspapers or alternative styles of written media have a restricted period, depending on their commercial enterprise cycle. Most classified publications have a bi-weekly commercial enterprise cycle, which means that your ad can solely be seen for that small amount of time. Online job posts on the hand can keep alive till the author or the web site removes it. Accessibility – regardless of wherever you are if you have a web enabled device and connection, then you'll be able to do things like modify your job posting, see the amount of replies you have got and even answer candidates Disadvantages of online recruitment Hard to Target – typically, with online recruiting, it will be troublesome to focus on a particular group of candidates, and your job post are seen by several people who can waste your time. Technology Issues- If your hiring method involves filling out an application, you will miss out on qualified candidates that prefer sending a resume. Some candidates might not wish to take the time or might not be assured enough with the safety of an internet application. There is forever the likelihood that your application system could operate slowly or lose data throughout the submission method. Poor web site -In several cases, candidates that see your job posting are counting on you web site to realize further info concerning your company, its mission and methodology of operation. If your web site is poorly designed or out of date, the candidate might not even trouble to reply. There is also the likelihood that the website will not have relevant info relating to the candidate's space of interest. Finally, the last recruitment method that NatWest uses is outsourcing. This is when an employer uses a third party organization to help and recruit candidates. Advantages of outsourcing improved target core business activities - outsourcing will liberate your business to target its strengths, permitting your workers to focus their main tasks and on the long run strategy increased efficiency - selecting associate outsourcing company that specializes within the method or service you wish them to hold out for you'll be able to assist you reach a additional productive, efficient service, usually of bigger quality increased reach - outsourcing will provide you with access to capabilities and facilities otherwise not accessible or affordable Disadvantages of outsourcing Expensive as company will need to pay the recruitment agencies as well as the candidate that is recruited Poor Performance Many companies outsource to limit costs; however, decreased costs often result in decreased quality of performance by the outsourced provider. The human resources department is responsible for the day-to-day operation of the company and any poor performance from the outsourced provider causes an overall negative impact on the company as a whole An example of an outsourcing method would be Recruitment agencies. Recruitment agencies are a third party organization that provides temporary and permanent recruitment Advantages of Recruitment agencies Specialist expert knowledge of target recruitment market Only pre-screened and pre- referenced candidates, therefore of a higher quality Vacancy won’t be publicly know Disadvantages of recruitment agencies Costly for NatWest, fees typically 20% of the appointee’s salary. Candidates may prefer to deal directly with the potential employer D1 Evaluate recruitment processes used and how the contribute to the success of the selected business In order for a business to be success, its recruitment process must be effective. NatWest recruitment process allows them to be able to recruit candidates that fit the position. Recruiting NatWest has an effective recruitment process; it looks at internal and external candidates. NatWest do not make the easier choice of hiring a less appropriate person simply because